Refunds
Refund Policy
Direct answers about renewals, cancellations and when we refund. If your experience doesn't match what's written here, write to us and we'll make it right.
Last updated: October 18, 2026
Auto-renewal
Subscriptions auto-renew monthly or yearly. You can cancel anytime from the billing portal; access continues until the end of the current billing period.
Refund policy
Payments are generally non-refundable, except where required by law or in cases of duplicate billing.
How to cancel
Go to Account → Billing → Cancel subscription, or email and we'll cancel it for you. What happens next: you keep Pro until the end of the period you've already paid for, and we don't charge you again. We don't refund unused days inside a period you've already paid for.
Duplicate billing
If you are charged twice for the same period, contact within 14 days for a full refund of the duplicate charge.
Chargebacks
If you file a chargeback, we may suspend your account until it is resolved. If the chargeback is found invalid, we may reinstate your account and charge a fee where the law allows it.
Free plan
Free plan has 15 generations per month. No payment required. Unused generations do not roll over.
Pro plan
Pro is $19/month or $190/year. Yearly saves 2 months (~$15.83/month equivalent).
Team plan (coming later)
Team seats are billed per seat. Cancellation follows the same rules as Pro. Team plans aren't sold yet; this section describes how they will work when they are.
Contact
For refund or billing issues: . We respond within 3 business days.